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What is your refund policy?Full refund with within 48 hours of activity. 50% is refundable after that until the activity day. No refund given for a no-show or past 30 minutes late. $100 rescheduling fee within 24 hours.
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Do you need canyoneering or rappelling experience to do the Via Ferrata or Canyoneering trip?NOPE! You don't need any canyoneering experience to do either of those adventures! The only thing you need is some grit and love for adventure!
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The UTV's are guided, but can I still drive?"If you book directly on our website then yes you do have the option of driving if you are over 21. Just let your guide know you would like to drive and they will gladly accommodate (subject to availability)
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What do you provide on an UTV tour?Water and a great time!
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Do you do UTV rentals or just Guided UTV tours?We do not rent our UTVs. Our UTV experiences are guided which means a guide does come with you. Don't worry, they are excellent and knowledgeable about the area and also dub as your own personal photographers for the day! If you need a rental for the day checkout our Jeep Gladiators!
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What do you provide on Hiking and Canyoneering tours?Transportation to and from the destination as well as a guide to accompany you. We also provide water and will have a cooler for day trips to store food/drinks in the vehicle.
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What should we bring?ATV tours: You can bring anything you'd like as far as drinks and snacks, but we will provide waters for you as well. Each of our destinations requires a bit of hiking so shoes are usually preferred. Via Ferrata: Bring bug repellent for possible mosquitos in the canyon and if you'd like to climb with your phone to take photos, wear something with secure pockets or bring a carrying case that can stay close to your body. Horseback Rides: Bug repellent is nice to have as well as long pants for riding. Hiking and Half day canyoneering: Bring good hiking shoes, a Hydration backpack for water or no less than 2 liters of water, and snacks for the day trips. And of course, remember to bring money to tip your guide if you love your experience!!
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How do I obtain a permit for the wave hiking tour?A permit is required to hike the Wave. You must obtain a permit before contacting us. Click here to put in for a permit.
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Are dogs allowed on your tours?Dogs are only allowed on the ATV tours
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Is gratuity added or should I tip my guide?Yes please tip your guide! If you have a good time, please show them some love with a tip. They work hard and they work for tips! Most guides have venmo as well.
FOR QUESTIONS OR INQUIRIES
855.635.9100
info@roam-outdoor.com
ROAM Outdoor Adventure Co. has two locations to best serve you
EAST ZION - ORDERVILLE
500 E State St, Orderville, UT 84758
KANAB
4581 US-89,
Kanab, UT 84741
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